Useful details
Frequently asked questions
Straightforward answers about ordering, delivery and caring for your collection.
How much is shipping?
Complimentary standard shipping is included with every order.
When will my order arrive?
Most orders are prepared within two business days. Delivery timing depends on destination and will be confirmed before dispatch.
Can I return an item?
Yes. Unused items in original condition may be returned within 30 days of delivery.
How do I check an order?
Use the Track order page with your order number and checkout email.
Do you collect payment online?
No. This initial store confirms order requests without collecting online payment details.